Network and Classroom Management Thread, Ranger client install error after SP3 in Technical; I'm getting an error when i install the Ranger client on XP SP3 machines but i don't get it with ...
22nd August 2008, 03:51 PM #1
Ranger client install error after SP3
I'm getting an error when i install the Ranger client on XP SP3 machines but i don't get it with SP2 (see attachment). It stops them logging off once the install finishes so you have to click the error box, it's not the end of the world but i'd like to sort it.
Running Ranger 18.104.22.1688
22nd August 2008, 03:57 PM #2
Never used Ranger, hate the look of it etc.
Have you tried looking for the DLL? Can you find it on the machine? Have you tried re-registering it, (can't remember the command reg 32 or something)
have you tried copying it from another machine?
Other then that, update Ranger and if that still doesn't work, phone there support line.
22nd August 2008, 04:06 PM #3
Not keen either but it's going soon.
These are fresh build machines (30 of them) so i don't think it's a damaged or missing file, i'll ring support after the weekend just wondered if anyone had seen it before. There is a slightly newer version but there's no mention of this error in the fix list.
Sentinel Products Designed for Education | Release Information
Hmmm correction there might be a fix i just hadn't tied this into the installer as it just mentions when starting programs from the toolbar.
When starting programs (typically from Ranger Toolbar), the following error was
displayed: "The procedure entry point GetProcessImageFileNameW could not be located
in the dynamic link library PSAPI.dll"
Last edited by cookie_monster; 22nd August 2008 at 04:09 PM.
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