Site Maintenance this evening The site will be offline for hosting changes. Time TBC

+ Post New Thread
Results 1 to 3 of 3
Network and Classroom Management Thread, Ranger client install error after SP3 in Technical; I'm getting an error when i install the Ranger client on XP SP3 machines but i don't get it with ...
  1. #1
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,196
    Thank Post
    392
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Ranger client install error after SP3

    I'm getting an error when i install the Ranger client on XP SP3 machines but i don't get it with SP2 (see attachment). It stops them logging off once the install finishes so you have to click the error box, it's not the end of the world but i'd like to sort it.

    Running Ranger 5.9.0.1228

    Cheers.
    Attached Images Attached Images

  2. #2

    matt40k's Avatar
    Join Date
    Jun 2008
    Location
    Ipswich
    Posts
    4,406
    Thank Post
    368
    Thanked 639 Times in 521 Posts
    Rep Power
    158
    Never used Ranger, hate the look of it etc.

    Have you tried looking for the DLL? Can you find it on the machine? Have you tried re-registering it, (can't remember the command reg 32 or something)
    have you tried copying it from another machine?

    Other then that, update Ranger and if that still doesn't work, phone there support line.

  3. #3
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,196
    Thank Post
    392
    Thanked 278 Times in 239 Posts
    Rep Power
    74
    Not keen either but it's going soon.

    These are fresh build machines (30 of them) so i don't think it's a damaged or missing file, i'll ring support after the weekend just wondered if anyone had seen it before. There is a slightly newer version but there's no mention of this error in the fix list.

    Sentinel Products Designed for Education | Release Information

    EDIT
    Hmmm correction there might be a fix i just hadn't tied this into the installer as it just mentions when starting programs from the toolbar.

    When starting programs (typically from Ranger Toolbar), the following error was
    displayed: "The procedure entry point GetProcessImageFileNameW could not be located
    in the dynamic link library PSAPI.dll"
    Cheers.
    Last edited by cookie_monster; 22nd August 2008 at 04:09 PM.

SHARE:
+ Post New Thread

Similar Threads

  1. more than one person viewing a client in ranger
    By Millsy79 in forum Network and Classroom Management
    Replies: 5
    Last Post: 27th March 2012, 03:52 PM
  2. Ranger 5.8 with Windows XP SP3 ?
    By noser in forum Windows
    Replies: 3
    Last Post: 6th June 2008, 12:39 PM
  3. [MS Office - 2003] [SOLVED] Office 2003 fails to install after XP SP3 is installed
    By link470 in forum Office Software
    Replies: 2
    Last Post: 8th May 2008, 09:42 AM
  4. Ranger Client Install
    By sLiDeR in forum Network and Classroom Management
    Replies: 12
    Last Post: 13th March 2008, 11:34 PM
  5. Removing Ranger client - no server
    By lill in forum Educational Software
    Replies: 16
    Last Post: 9th October 2007, 10:31 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •