PaperCut Notifications

[markesmith]

For the last couple of days we've been testing PaperCut to control our printing. Everything's working fine except 'notifications', ie, the message users should recieve when they exceed their print quota or for any other rule you have introduced.
Nothing happens, I just can't get it to work! And what method does the software use to deliver the message?! The FAQ's seems to suggest balloon tips and the manual, winpopup. I've enabled the Messanger service in Services to run at Start up and balloon tips are enabled on the workstations. Any pointers much appreciated.

[Bluetooth]

Hrm thats interesting.

Have you tested the messenger service to verify it is working?

Also are you sure that papercut is set to hand out notifications as i would check there also.

[maniac]

This is what my screen looks like if I try and print from a restricted account. I get two messages, one from the client software in the form of a balloon, and a popup from the messenger service as well.

Mike.

[SOSAGES]

works for me here as well.

notifications can be sent various ways.
Winpopup (or "net send")

User Client - messages are sent to users running the PaperCut NG User Client tool.

Email - messages are delivered by email, to the email address defined in the system.

Custom - this allows you to develop your own message delivery mechanism. This might be useful if your organization has an instant messaging infrastructure.


have you disabled balloon tips from appearing? This is set somewhere in AD

what options have you got under Printers → Notification Options?

What happens when you use the Test Notifications options (Options → Notifications)

Also are you running the latest papercut version?