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Network and Classroom Management Thread, CC3 Allocating MS Office 2003 Fails in Technical; Hi, sorry if this is posted somewhere else, but I can't seem to search for RM or CC3! (new to ...
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    tazz's Avatar
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    CC3 Allocating MS Office 2003 Fails

    Hi, sorry if this is posted somewhere else, but I can't seem to search for RM or CC3! (new to RM)

    Our Core Programs seemed to randomly disappear (Office mainly) so I deallocated and reallocated it.

    The deallocation went fine, course the reallocation did not. Turned out there was an error in the package when it was run.

    So created a new package and reallocated again. This seems to run through but although the Office suite appears to be installed the shortcuts don't appear in core programs (have redistributed).

    Now 2 rooms seem to be ok but the majority of the rest still don't have a working version of Office. Is there a specific RM package for this?

    If I open an exisitng Office file, the application launches but then the windows installer runs and then comes up with a really long error. Another error was like "excel has not been installed for the current user. Please run setup"

    I am strugglijng - this has bee an issue for 3 days now (and why does deallocaton and allocaton take so long anyway?!)

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    tazz's Avatar
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    Update

    Hi again

    Checked the ini files on some of the workstations where I am having problems - they all say that the msi Installed.

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    Do you use just one DC to deploy the packages?

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    tazz (27th May 2008)

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    How are you creating the package?

    Did mine quite a while ago but I seem to remember having to run a file on the CD from the command prompt with a few switches. This creates the MSI for you.

    Was just a case of dropping it in the application folder then. (Had to create the shortcuts myself for CC3 but that was about it.

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