Network and Classroom Management Thread, offline synchronized files cause system to freeze in Technical; MMM!
Strange, our users Home folder is set to S:\ to \servername\staff data and we set my docs redirection upto ...
9th June 2008, 04:08 PM #16
Strange, our users Home folder is set to S:\ to \\servername\staff data and we set my docs redirection upto \\%homeshare%homepath% which is the same place as the mapped drive.
Unlike your current fix our users crash when saving to the mapped drive, aswell as My Docs.. as they are both essentially the same.
strange how that has fixed your problem. Does your mapped drive have the syncronizing logo on it like my docs? (the blue arrows)
Going to get my hands on the laptop tomorrow and try some office updates/uninstalling etc to try and make it stop! .. so annoying
Last edited by PRicho; 10th June 2008 at 09:14 AM.
9th June 2008, 05:08 PM #17
- Rep Power
the offline icons show on both the My Documents folder and the mapped drive folder when it is working.
Here is how the drive is mapped:
MapNetworkDrive "H:","\\servername\Users$\staff\" & wshNetwork.UserName,True
here is the path property of the My Documents folder:
10th June 2008, 11:06 AM #18
Random, got hold of the laptop this morning, and it crashes with any file you try and copy to my docs while its offline. Copied a shortcut and it froze BUT after 10mins it recovered and was usable! 10min wait on any file saved in my docs... live with it
Edit : Problem solved i think, uninstalled Sophos.. works fine. mpatsb give it ago.
Last edited by PRicho; 10th June 2008 at 11:27 AM.
10th June 2008, 12:03 PM #19
- Rep Power
hallo PRicho, thanks for your message - did you reinstall Sophos after uninstalling and finding things then worked?
If you didn't reinstall Sophos, then what will you do about anti virus?
If your system is like it is here, Sophos would automatically reinstall if missing via the Active Directory listing import it has.
10th June 2008, 12:30 PM #20
so far its working fine after re-deploying sophos, we use the sophos enterprise console to deploy sav + updates, we have different policies for on access scan for admin pc's and students.
Just deployed Sav7 to this laptop and so far so good.
Edit: just stumbled on this http://www.sophos.com/support/knowle...cle/24672.html
Last edited by PRicho; 10th June 2008 at 01:45 PM.
2 Thanks to PRicho:
Green_Goblin (18th February 2009), mpatsb (10th June 2008)
12th February 2009, 12:39 PM #21
- Rep Power
We are having this problem with a few teacher laptops. Problem was only occurring when accessing MS Word docs from offline cache, and was happening to random users / laptops.
This is what I did to fix the issue.
1. Disconnect laptop from domain
3. Logon Locally
4. My Computer > Tools > Folder Options > Offline Files Tab
4a.Click "Delete Files" (repeat until computer says no offline files to delete)
6. My Computer > Tools > Folder Options > Offline Files Tab
6a.Ctrl + Shift + Click Delete Files (re-initialise offline files)
7. OK and Yes to reboot
8. My Computer > Tools > Folder Options > Offline Files Tab
8a. Untick "Enable Offline Files"
10. Domain laptop
12 .Check server permissions for users H:
13. Logon as user
14. Right click H: and sync (repeat a few times)
15. Clear any error messages
Hope this helps. (H: is our users home drive)
Last edited by FusilDeific; 12th February 2009 at 12:41 PM.
Thanks to FusilDeific from:
contink (17th March 2009)
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