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Network and Classroom Management Thread, Viglen Sidebar Disappearing in Technical; Any of our Viglen users here finding their Classlink 7 Sidebars seem to disappear? I noticed it on machines that ...
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    CAM
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    Viglen Sidebar Disappearing

    Any of our Viglen users here finding their Classlink 7 Sidebars seem to disappear? I noticed it on machines that have been left idle for a while and sometimes if I view a computer in Remote Learning, I see it disappear as soon as the viewing window loads and then remains gone until the user logs off.

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    PEO
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    I've seen this happen, F5 job any good also is adrefresh.exe in the startup of start menu#?

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    CAM
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    F5 doesn't work, the sidebar is still hidden on affected computers when I do that. adrefresh.exe is is the Startup folder though.

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    PEO
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    is this happening on random machines, certain groups i.e. students, staff, technicians?

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    CAM
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    Only seen it happen to students, but thats because I have no need to look closely at the desktops of staff members and technicians so those two are untested.

    I've noticed it sometimes happens and sometimes doesn't. Just now I tried a few sitting on the desktop and nothing happened.

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    PEO
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    do you have viglen support, if not i can phone and ask for you

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    CAM
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    Yeah we have support. Thought I'd ask here first as when I asked support about that (still unresolved) Group Policy issue they fobbed me off with excuses. Figured it'd be something simple.

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