Network and Classroom Management Thread, helpdesk - HELP! in Technical; hello,
before i begin i just wana let you know that its been around 5 year since i have used ...
19th March 2008, 01:19 PM #1
helpdesk - HELP!
before i begin i just wana let you know that its been around 5 year since i have used microsoft access, so i am an absolute beginer.
i have got the helpdesk program but their are a couple of tabs i would like to edit or create.
1. when you click on "summery of all jobs" it will only print out the job description, i would like it to also print out the additional comment aswell as i insert how i solved the problem.
2. i would like to create a button or know how, once you have closed a job you can go back and re-open it if need be, the only way i can go back to the job is "summery of all jobs" and that is only a print preveiw so i can't edit or re-open the job.
if any help can be given i would really appreaciate it.
if you need a copy of the help desk i am using i can e-mail this to you.
Last edited by ZeroHour; 9th February 2011 at 04:07 PM.
19th March 2008, 02:06 PM #2
or does any one know any access courses?
19th March 2008, 03:00 PM #3
If you send me a copy of the database to me I will have a look at it.
Thanks to markj_metcalfe from:
sharkster (19th March 2008)
19th March 2008, 03:38 PM #4
Isn't the guy that wrote this software on the board somewhere??
Edit: isn't this him: http://www.edugeek.net/forums/member.php?u=4013
Last edited by Jona; 19th March 2008 at 03:41 PM.
Reason: contact details
19th March 2008, 04:00 PM #5
thanks markj_metcalfe ive sent an e-mail to ya with the helpdesk attached. thanks again
6th April 2008, 02:56 PM #6
One thing I do ask of members if download software from other members please do report back either via forums or direct to the member.
As I have never downloaded it is download online anywhere so I can have a play (promise to report back).
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