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Network and Classroom Management Thread, helpdesk - HELP! in Technical; hello, before i begin i just wana let you know that its been around 5 year since i have used ...
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    sharkster's Avatar
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    helpdesk - HELP!

    hello,
    before i begin i just wana let you know that its been around 5 year since i have used microsoft access, so i am an absolute beginer.
    i have got the helpdesk program but their are a couple of tabs i would like to edit or create.

    1. when you click on "summery of all jobs" it will only print out the job description, i would like it to also print out the additional comment aswell as i insert how i solved the problem.

    2. i would like to create a button or know how, once you have closed a job you can go back and re-open it if need be, the only way i can go back to the job is "summery of all jobs" and that is only a print preveiw so i can't edit or re-open the job.

    if any help can be given i would really appreaciate it.
    if you need a copy of the help desk i am using i can e-mail this to you.
    thanks again
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    Last edited by ZeroHour; 9th February 2011 at 04:07 PM.

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    sharkster's Avatar
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    or does any one know any access courses?

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    markj_metcalfe's Avatar
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    sharkster,

    If you send me a copy of the database to me I will have a look at it.

    mmetcalfe@sheringhamhigh.lpplus.net

  4. Thanks to markj_metcalfe from:

    sharkster (19th March 2008)

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    Jona's Avatar
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    Isn't the guy that wrote this software on the board somewhere??

    Edit: isn't this him: http://www.edugeek.net/forums/member.php?u=4013
    Last edited by Jona; 19th March 2008 at 03:41 PM. Reason: contact details

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    sharkster's Avatar
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    thanks markj_metcalfe ive sent an e-mail to ya with the helpdesk attached. thanks again

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    russdev's Avatar
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    One thing I do ask of members if download software from other members please do report back either via forums or direct to the member.

    @Jwood

    As I have never downloaded it is download online anywhere so I can have a play (promise to report back).

    Russ



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