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Network and Classroom Management Thread, school server support contract in Technical; we have a pure windows network (3k server and xp pcs), and we have no outside support at the moment ...
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    school server support contract

    we have a pure windows network (3k server and xp pcs), and we have no outside support at the moment and if something goes wrong on the server and i get stack in configuring etc I have no where to go to for help, we thaught we need a server support that if need be we can contact them, ie. this will be like purchasing 10 hours support for a year etc. does anyone know what/which/who is the best way to go to.

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    tom_newton's Avatar
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    Have a few companies who we work with I can recommend - depends on your location though.

    Tom

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    elsiegee40's Avatar
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    It very much depends on where you are based, I can suggest a couple of good ones that cover Kent, Sussex, Surrey, Hampshire

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    kestrel1's Avatar
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    I use a couple of companies that work together, but as above this depends on your location.

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    could try European electronique, they do managed services and virtual IT days

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    we are based in Barnet, North London
    Last edited by z4ydi; 2nd February 2008 at 11:08 PM.

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    MatrixICT may cover North London.

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    You could always call Microsoft on an Ad-hoc basis? This is what we did when our Exchange Server failed to restart after a cold boot.


    It costs about £290 per incident.

    For Hardware, we have HP kit with warrenties (24/7 4hr + software on our most crucial boxes)

    For other software we just make sure we've keep our software support contracts up to date and call the vendor.

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    Smile try thease buys

    We use binary star LTD they do most places in the uk www.binarystar.co.uk there very good and do most things remote

    jamie

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    elsiegee40's Avatar
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    z4ydi

    I have PMed you with someone I'd recommend.

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