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Network and Classroom Management Thread, NetSupport on laptops. How do you install it? What are the issues? in Technical; We used to have net support installed on our laptops. My predecessor removed it. I'm now being asked to put ...
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    Rod
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    NetSupport on laptops. How do you install it? What are the issues?

    We used to have net support installed on our laptops. My predecessor removed it. I'm now being asked to put it back.

    I believe that I can deploy it using GPO and specify a "room" and do this differently for laptops in different GPO's.

    Does anybody have experience of this, deploying it, managing it, issues arising etc?

    Cheers
    Last edited by Dos_Box; 14th May 2014 at 10:09 AM.

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    Hi Rod,

    I work in the support team at NetSupport and I would like to offer our assistance in setting up NetSupport School within your environment in order to apply the Room names via Group Policy.

    If you would like to contact the NetSupport support team direct on support@netsupportsoftware.com we will be happy to help.

    Regards

    Andy

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    Rod
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    I sorted out my problem with help from the netsupport technical support.
    It turned out that I had the remnants of a previous installation on my computers and it was confusing the GPO installation.
    Creating a new GPO from scratch solved the problem.

    Cheers,
    Rod



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