+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 19
Network and Classroom Management Thread, Ranger remote control screen flickers on connect in Technical; I'm sure that students can tell when a teacher connects as they will often suddenly close I.E or whatever when ...
  1. #1
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Ranger remote control screen flickers on connect

    I'm sure that students can tell when a teacher connects as they will often suddenly close I.E or whatever when you double click to get a llook at the screen.

    Has anyone else seen this and is there a setting to stop it?

    RRC 9.1 with XP SP2.

    Cheers.

  2. #2

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,619
    Thank Post
    1,499
    Thanked 1,053 Times in 922 Posts
    Rep Power
    304

    Re: Ranger remote control screen flickers on connect

    Is ranger NetSupport School Rebranded or is that another one (I get confused over who buys whos and rebrands it!) But if its NetSupport based, there is a config file you can modify to stop the screen refresh on connect.

  3. #3
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Re: Ranger remote control screen flickers on connect

    It's just a rebadge. I thought i'd seen an option like that but i can't find it now, any chance you can point me in the right direction.

    Cheers.

  4. #4

    Join Date
    Nov 2007
    Posts
    1
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: Ranger remote control screen flickers on connect

    There is a setting to stop the screen flicker on connect this is called silent mode. However this setting not in the user interface of the configurator.

    To set silent mode, you will have to manually edit the client32.ini file and add the following to the [client] section

    silent=1

    after you save the client32.ini file you will have to checksum the file, to do this see Manually editing the Client32.ini file

  5. #5
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Re: Ranger remote control screen flickers on connect

    silent=1 is set in the client32.ini file and i can see that's the one that has been sent to the stations but i'm sure the students get some kind of tip off that a teacher has connected.

  6. #6

    Join Date
    Nov 2007
    Posts
    554
    Thank Post
    3
    Thanked 3 Times in 3 Posts
    Rep Power
    15

    Re: Ranger remote control screen flickers on connect

    Does the student toolbar pop up on connect?
    I found that that was a new 'feature' of NSS v9.

  7. #7
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Re: Ranger remote control screen flickers on connect

    Nope i've got that turned off.

    I've tried this again in a few rooms and i think it's only on the older PC's and it's not every time, i think what happens is of you catch the PC while it's busy it gets bogged down.

  8. #8

    Join Date
    Nov 2007
    Posts
    554
    Thank Post
    3
    Thanked 3 Times in 3 Posts
    Rep Power
    15

    Re: Ranger remote control screen flickers on connect

    How do you deploy NSS?
    We do it via GPO here and find on our older workstations that used to run 8.5x that it'd install 9.0 along side it, and it caused nothing but problems.

    Might be worth checking out?

  9. #9
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Re: Ranger remote control screen flickers on connect

    We had 8 in a couple of rooms but when we upgraded to 9 (deployed via GPO) it seemed to delete all of the version 8 files and replace them.

    How did you solve your issues?

    Cheers.

  10. #10

    Join Date
    Nov 2007
    Posts
    554
    Thank Post
    3
    Thanked 3 Times in 3 Posts
    Rep Power
    15

    Re: Ranger remote control screen flickers on connect

    My issues wernt the same as yours, i was thinking that the cause could be the same though?

    Manual uninstall of both versions of NSS and then manual install of v9 + manual copy of client32.ini & the licence file.

    After that the problems i was having went away.

  11. #11

    Join Date
    Jul 2007
    Location
    Devon
    Posts
    233
    Thank Post
    8
    Thanked 9 Times in 8 Posts
    Rep Power
    16

    Re: Ranger remote control screen flickers on connect

    Quote Originally Posted by boomam
    How do you deploy NSS?
    We do it via GPO here and find on our older workstations that used to run 8.5x that it'd install 9.0 along side it, and it caused nothing but problems.

    Might be worth checking out?
    Why not install the full Tutor client and use the NSS Deploy tool?

    That's how I've been doing it.

    From that tool I can deploy to computers I want from a list, remove it, send out a new license file and modify the client configuration when I like.

    It even can do it while students are logged on

  12. #12
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Re: Ranger remote control screen flickers on connect

    I can do all that using the deploy tool the only problem with that is that it gets forgotten when stations are rebuilt and then you have missing clients and no one reports it untill they're in the middle of a class and trying to use it.

    I like the station build process to be as automated as possible.

  13. #13
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,205
    Thank Post
    394
    Thanked 278 Times in 239 Posts
    Rep Power
    74

    Re: Ranger remote control screen flickers on connect

    Anyone know if there is a quick way to view a client? I'm looking for a way like Dameware which instantly brings up the browse list and allows you to connect straight away as long as the client is installed. It's a pain having to open the console and sit watching it browsing for clients for ages.

  14. #14

    Join Date
    Nov 2007
    Posts
    554
    Thank Post
    3
    Thanked 3 Times in 3 Posts
    Rep Power
    15

    Re: Ranger remote control screen flickers on connect

    Quote Originally Posted by Lithium
    Quote Originally Posted by boomam
    How do you deploy NSS?
    We do it via GPO here and find on our older workstations that used to run 8.5x that it'd install 9.0 along side it, and it caused nothing but problems.

    Might be worth checking out?
    Why not install the full Tutor client and use the NSS Deploy tool?

    That's how I've been doing it.

    From that tool I can deploy to computers I want from a list, remove it, send out a new license file and modify the client configuration when I like.

    It even can do it while students are logged on
    The deploy app is nice when i started using it.
    But trying to keep settings constant throughout the network without having to use the deploy app each time is a pain, along with a multitude of other problems i was having with it.
    So GPOs to to deploy the software, along with a licence/client32 file and it all goes so much more smoother for me.

  15. #15

    Join Date
    Nov 2007
    Posts
    554
    Thank Post
    3
    Thanked 3 Times in 3 Posts
    Rep Power
    15

    Re: Ranger remote control screen flickers on connect

    Quote Originally Posted by cookie_monster
    Anyone know if there is a quick way to view a client? I'm looking for a way like Dameware which instantly brings up the browse list and allows you to connect straight away as long as the client is installed. It's a pain having to open the console and sit watching it browsing for clients for ages.
    Cancel the browse, it should have remembered the clients from before, but they do appear offline. Just click on them to connect.

    Or setup a known list, that way it knows the clients already and only connects to them rarther than doing a network client scan.

    .

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Ranger remote control, disable help requests
    By cookie_monster in forum Network and Classroom Management
    Replies: 22
    Last Post: 7th December 2007, 04:57 PM
  2. ranger remote control
    By strawberry in forum Network and Classroom Management
    Replies: 5
    Last Post: 26th November 2007, 08:36 AM
  3. NetSupport/Ranger Remote Control Connections
    By snrweb in forum Network and Classroom Management
    Replies: 2
    Last Post: 18th July 2007, 03:49 PM
  4. Ranger Remote Control Blue Screen
    By Craig_W in forum Network and Classroom Management
    Replies: 4
    Last Post: 29th March 2007, 01:54 PM
  5. Ranger Suite/Remote Control
    By philpayton in forum Network and Classroom Management
    Replies: 14
    Last Post: 8th March 2007, 11:59 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •