+ Post New Thread
Results 1 to 5 of 5
Network and Classroom Management Thread, Netsupport School - Softimage XSI in Technical; :?: Hi, I have a problem when using netsupport school (v. 8.01) in combination with Avid Softimage XSI (v. 5.11). ...
  1. #1

    Join Date
    Sep 2007
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Netsupport School - Softimage XSI

    :?: Hi, I have a problem when using netsupport school (v. 8.01) in combination with Avid Softimage XSI (v. 5.11).

    When I try to see the students from tutor while he executes software softimage XSI, I cannot see the view ports in the interface ( I see them like a white box ). It happens the same when I show to the students from the tutor's computer. This problem does'nt happen whith annother software.

    we work in windows XP sp 2, PC Pentium 4 1GB RAM. NVIDIA GeForce 7300 GS. LAN 100.0 Mbps.

    is some way to solve this problem? Is a hardware or software problem ?

    Thanks and I'm sorry for my basic (or incorrect ) English.

  2. #2

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,376
    Thank Post
    906
    Thanked 1,811 Times in 1,559 Posts
    Blog Entries
    12
    Rep Power
    468

    Re: Netsupport School - Softimage XSI

    Send "rdhawkins" a PM linking to this post he will help you he is a Netsupport developer.

    http://temp.edugeek.co.uk/index.php?...t&profile=1213

  3. #3

    Join Date
    Oct 2006
    Location
    Peterborough, UK
    Posts
    130
    Thank Post
    0
    Thanked 5 Times in 5 Posts
    Rep Power
    17

    Re: Netsupport School - Softimage XSI

    Luiss3d,

    I'm not familar with the Softimage XSI software but by the looks of it (and your user name!) it is using DirectX to display output on the screen.

    All remote control/classroom management products struggle with DirectX as it bypasses the usual Windows GDI subsystem. However you should be able to get round this by switching to screen scrape mode at the client.

    I think with your version you will need to re-configure the client to use screen scrape (later versions you can do it on the fly from the View window). To change it at the client go to the remote control section and select Enable Screen Scrape.

    If that doesn't work or you can't find the setting get in touch with our support department at www.netsupportsoftware.com and they will be able to assist.

    Rob

  4. #4

    Join Date
    Sep 2007
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: Netsupport School - Softimage XSI

    thanks for the info!

    we can now sucessfully control students' screens while actually seeing what we are doing.

    What we haven't been able to do is find a way to make it work the other way around, that is, broadcast our screen to the students, since that remote control panel is only to be found at the tutor client.

    We have found a somewhat convoluted way to fix it.
    We control a student's computer, open xsi, then broadcast it's computer.

    it seems to work, anyway.
    Thanks a lot, the tip was extremely useful.

    Luis.

  5. #5

    Join Date
    Sep 2007
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: Netsupport School - Softimage XSI

    You can have a try of VeryTeaching, which can broadcast DirectX and OpenGL based software, such as Pro/E, 3DS MAX. You can download it from www.verylabs.com site.



SHARE:
+ Post New Thread

Similar Threads

  1. Netsupport School (how have you set it up?)
    By Halfmad in forum Network and Classroom Management
    Replies: 18
    Last Post: 30th January 2013, 11:10 AM
  2. Netsupport School 8.5 Flaw
    By sidewinder in forum Wireless Networks
    Replies: 4
    Last Post: 4th July 2011, 01:11 AM
  3. NetSupport School over Wireless
    By alan-d in forum Network and Classroom Management
    Replies: 15
    Last Post: 14th December 2007, 07:17 PM
  4. Netsupport school - how have you set it up?
    By Halfmad in forum Network and Classroom Management
    Replies: 8
    Last Post: 6th June 2007, 10:00 AM
  5. Impero or Netsupport School?
    By Halfmad in forum Network and Classroom Management
    Replies: 15
    Last Post: 28th April 2007, 10:18 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •