+ Post New Thread
Results 1 to 2 of 2
Network and Classroom Management Thread, Quick fixes for common CC4 problems in Technical; A quick reference sheet I have created for my team which I thought CC4 Customers might find useful: Start menu ...
  1. #1

    Join Date
    Mar 2009
    Location
    Norton, N. Yorks
    Posts
    83
    Thank Post
    34
    Thanked 8 Times in 8 Posts
    Rep Power
    12

    Quick fixes for common CC4 problems

    A quick reference sheet I have created for my team which I thought CC4 Customers might find useful:

    Start menu shortcuts not delivering properly

    Reassign RM Desktop Agent and RM Keeplist. If this fails rebuild


    Drive mappings and printers not delivering properly

    Reassign RM Computer Manager Query. If this fails rebuild


    Builds keeps failing

    Single computer repeatedly fails:

    If infrastructure is suspect (e.g: Room2a) try building in a known good area
    If still failing delete from RMMC and try again
    If still failing delete from RMMC and do an FDisk and use a build disk
    If still failing follow the following procedure:
    • Delete from RMMC
    • Wait for 5 minutes, then in the forest root server go into DHCP and 192.168.0.0 scope, address leases, and find the station name. Make a note of it’s IP address, then delete the station from DHCP.
    • Go into DNS, forward lookup zones, domain name, then look for the station (you can browse by hostname or IP) and delete the entry
    • Still in DNS, go to reverse lookup zones, {subnet IP address was on}, (again you can browse by hostname or IP address) and delete the entry
    Wait 5 minutes then try the build again

    Batch of builds repeatedly fails:

    Restart RM service host on forest root server

    Strange behavior in RMMC

    Close and re-open RMMC. If this still persists, restart RM service host on forest root server
    If this still fails, do a full service host restart


    How to do a full service host restart

    1. Whilst logged in as administrator onto the forest root server --> Start --> Administrative Tools --> DNS --> right-click on <servername> --> All Tasks --> Stop

    2. Then restart the RM service host as follows:
    1) On the forest root server, open Services and Stop RM Service Host.
    2) Delete the folder and contents of C:\Program Files\RM\Connect\Comms\HostedProxies\.
    3) Delete the folder and contents of C:\Program Files\RM\Connect\Comms\ RemotingHost\.
    4) Browse to C:\ Documents and settings\all users\application data\rm\connect\comms\ and rename seccache.rmcache to oldseccache.rmcache. If SR1 is installed the file name will be seccache2.rmcache.
    5) Start RM Service Host .

    3. Once this is done, back in DNS right-click on <servername> All Tasks --> Start --> wait for about 5 mins and check

  2. Thanks to d-taylor from:

    andyturpie (17th January 2013)

  3. #2

    Join Date
    Jun 2009
    Location
    Watford
    Posts
    845
    Thank Post
    355
    Thanked 89 Times in 65 Posts
    Rep Power
    42
    Some great golden nuggets of info there, muchos gracias!

SHARE:
+ Post New Thread

Similar Threads

  1. Quick question for those running Moodle SSO
    By MACIT in forum Virtual Learning Platforms
    Replies: 3
    Last Post: 22nd June 2010, 09:46 AM
  2. Replies: 0
    Last Post: 3rd June 2009, 11:40 AM
  3. Replies: 6
    Last Post: 3rd September 2008, 07:44 PM
  4. Need free quick solution for webcam feed
    By salan in forum General Chat
    Replies: 6
    Last Post: 30th April 2008, 12:49 PM
  5. Replies: 2
    Last Post: 19th December 2006, 05:02 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •