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Network and Classroom Management Thread, Viglen Classlink Removal - please take note, dont make this mistake in Technical; Hi all, Horid few days. Spoke to Viglen/Classlink about the removal of Classlink v7 about a month ago, they said ...
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    flashsnaps's Avatar
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    Viglen Classlink Removal - please take note, dont make this mistake

    Hi all,


    Horid few days.

    Spoke to Viglen/Classlink about the removal of Classlink v7 about a month ago, they said no problem, remove from workstation via add or remove programs and then do the same on the Server.

    Needless to say I went ahead and followed their instructions. I was horified to find out

    REMOVING CLASSLINK V9 OR OLDER FROM YOUR SERVER WILL DELETE ALL USER AND COMPUTER ACCOUNTS IN ACTIVE DIRECTORY

    I got straight on the phone and they denied saying that, the instructions they gave me were for newer versions and didnt apply to our version.

    What really gets me, was the uninstall took 10seconds, not one mention it would delete all the Active Directory data.

    Fuming.

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    Wow painfull hope ypu got backups.

    Ben

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    I guess I came off quite lucky then...

    A few months ago, I removed Classlink v7 from our federated Primary. Halfway through the uninstall, it threw up an error; clicked OK though and it still seemed to uninstall okay. About a week later I'd discovered a couple of Group policies and a bunch of scripts (which we were still using) were missing; assumed removed by the Classlink uninstall, I thought "no problem, i'll just restore these from a backup".

    I think if it hadn't been for that error during uninstall, I really dread to think about what the situation might have been - especially as their backups at the time weren't backing up System State data.

    And no, having a backup didn't cross my mind at the time. Lucky really.
    Last edited by Shielder; 2nd November 2012 at 01:41 AM.

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    Moving to Network and Classroom Management forum.

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    [QUOTE=flashsnaps;889809]
    Needless to say I went ahead and followed their instructions. I was horified to find out

    REMOVING CLASSLINK V9 OR OLDER FROM YOUR SERVER WILL DELETE ALL USER AND COMPUTER ACCOUNTS IN ACTIVE DIRECTORY

    [QUOTE]

    That's awful! thanks for the tips. At some point we're considering moving to Viglen solutions from RM but after your experience will avoid

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    oxide54's Avatar
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    there is only one way to deal with viglen

    format c:

  7. Thanks to oxide54 from:

    sidewinder (19th November 2012)

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    Quote Originally Posted by oxide54 View Post
    there is only one way to deal with viglen

    format c:
    Agreed! could of be worse for you though oxide if somebody got there way!!

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    oxide54's Avatar
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    Quote Originally Posted by glennda View Post
    Agreed! could of be worse for you though oxide if somebody got there way!!
    over my dead body.

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    PEO
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    I would stay clear of Viglen all togeather, I had two years of hell and the support was rubbish. Format c: started again now running vanilla network and its never gone down in over two years.

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    MGSTech's Avatar
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    Quote Originally Posted by PEO View Post
    I would stay clear of Viglen all togeather, I had two years of hell and the support was rubbish. Format c: started again now running vanilla network and its never gone down in over two years.
    Ditto here, best thing we ever did, went vanilla about 3-4 years back

    Steve



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