Network and Classroom Management Thread, Viglen Classlink 10 - Printers not mapping to some clients in Technical; Hi All,
We've recently gone to CL10 and have now got issues with printers mapping to some clients using the ...
10th September 2012, 05:54 PM #1
- Rep Power
Viglen Classlink 10 - Printers not mapping to some clients
We've recently gone to CL10 and have now got issues with printers mapping to some clients using the add_printers.exe and printers.xml files in the classlink10$ share.
It's definitely a client issue as if you install windows fresh and update it the printers appear fine.
Obviously I'm trying to avoid re-imageing the majority of computers around the site and I'm struggling to find a way around it at the moment!
All clients with the fault are fully patched XPsp3 x86.
No events are logged in event viewer.
has anyone come across a similar issue before?
as it may help (although i cant see it!) i've attached a zip of process monitor logs taken from a client where they're not mapping and one where they are.
3rd October 2012, 11:42 PM #2
Remove all of the printer driverss from the client then cycle the spooler, reboot and log in again.
I've seen this in a primary I support and it was due to driver issues.
4th October 2012, 11:10 AM #3
- Rep Power
Cheers - i'll check the registry on the image to see if it has anything stuck in there
The odd thing is that the printers will apply on other PCs of exactly the same build using exactly the same image...
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