Apple Configurator problem - cannot remove iPad profile.
We recently set up a few iPads using the Apple Configurator on a Macbook.
These have gone in to use and one of our Teachers has filled his iPad up with photos and vids.
When he plugs it in to a Windows (7) PC it is recognised by the PC but he cannot see any of the photos or videos and hence he cannot transfer them off the iPad.!
After a bit of messing about I realised this problem was being caused by the 'Apple Supervision Profile' on the iPad, so I tried to remove the profile (i.e. un-supervise the iPad) via the Macbook.
Needless to say, that failed (in true Apple style!!) and now I cannot remove the profile...aaaghhhh!!!
Does anyone know how to remove a Supervision profile from an iPad (manually)???