better management of Cisco voip accounts
Here's a situation that's been bugging me in our district:
we have teachers that have an Exchange email account, a network account (now AD thankfully - in progress away from Novell this summer), and a phone extension via Cisco call manager. They each have a phone in their room with their extension tied to it.
When teachers change rooms, they are instructed to move their phone with them so that the phone doesn't have to be reconfigured. This practice seems strange to me. Does anyone else that uses Cisco Call Manager run into this same issue? If so, how do you get around it?
And I guess on a related side note, new teachers need an Exchange account, network account, and phone extension created and to be assigned to their phone. Does anyone know of a way to better automate all of these steps? We just got a product that will do the Exchange and AD accounts together ....can't think of the name right now, but we had it with Novell as well.
The whole process seems a bit too time consuming - duplication of information and all. Any ideas?