device manager - driver not installed
My Head Teacher has a new 02 MDA IV mobile phone. This replaced an older model. On connecting to PC all synced without any problem. Great!
He then wanted to download some music tracks to it, thats when the problems started. To do this the PC needed WMP 11 installed. PC was running win 2000. So needed to upgrade his PC to XP to install WMP11. After upgrading the blooming thing won't sync (using MS outlook 2003). On checking the Device Manager it showed the exclamation mark, and is missing the driver (did throw up the windows message, that it might not work on finding the new device), should I reinstall active sync. Any suggestions greatly received.