Help me, please drag me from this pit of despair
How much planning and implementation went in to your networks prior to making full use of iPads? Even a little would have been nice here!
This is where we were this time last year:
Full windows network, no linux or mac devices bar two that aren't even using the network, some staff using iPads for their email and internet at max. So basically none of us have any real experience of iPads bar basic use, and we didn't have any intention of getting any more experience in that area either....
Now...3 months ago our head decided to go out and buy a load of iPads, with no consultation with ourselves (we've all felt this story in some manner before I'm sure) this was done in April. Bare in mind that we do all our planning for our next budgets between January and March, we had allocated where our money was going to go and what work we needed to do in the summer, expecting a few small extras that the site team often drop on us. So we had allocated no time or money to this.
Starting with no prior knowledge of iPads bar adding users email accounts to them, we've been lumbered with a trolley of 30 plus two stacks of 10. First off we hadn't finished rolling out our managed wireless throughout the school, this has now been fast tracked thanks to one of those magical pots of money headteachers seem to have access to and we're working on that over the summer, but we have other issues which i'll now list:
1) We have no knowledge of the protocols used by iPads and Macs (bonjour and mDNS are two thrown around)
2) Our network is segregated into 8 subnets which means...
a)Airprint doesn't work, so they can't find our printers, even the ones setup to fake being airprint printers
b)Airplay (is that the right name? whatever they use with apple tv anyway) doesn't work so they can't connect their ipads to their projectors
3)They (the staff) instantly expect a student to be able to pick one up, access their files, do some work, save it back to the network
4)Buying and installing apps is soooo cumbersome
Overall I'm sick to death of them, I don't have anywhere near enough time to work through getting them setup properly let alone getting all of the above working, because we've already done all our planning work for this summer... every sight of an ipad now makes me want to punch it. :mad:
I know they're not terrible devices, but I'm becoming incredibly anti apple over this, i know other schools have had success stories but in order for ours to be a success i need help! I'm effectively on my own in doing everything to do with the setup of them......oh and everything else on the network! (I know this bit should all be in BTRD but i just don't care any more, if someone reads it that i work with, they'll only hear what i've already told them in person multiple times)
Anyway, Can anyone help me with the above issues, sometime in the summer holidays I'm going to be looking to power through these issues so i need to start early. So here's some information:
We've already bought (even though i never said i was sure i wanted it :doh: ) "foldr" though it isn't setup yet and probably won't be until the summer hols.
We have a trolley that holds 30 and has two sync n charge kits
We have a macbook with apple configurator on which goes with the above
We'll soon have lightspeed MDM to get some control back
We use an entirely HP procurve managed switch environment and all servers are 2008R2 minimum - I've no idea what it takes to setup bonjour and mDNS, I can't even bring myself to google it again.
Aruba managed wireless system - soon to be 3 SSIDs, one specifically setup for iPads, one using RADIUS for internal devices, one using the aruba guest account system and firewalled off to allow no access to the network bar the internet connection.
I don't know if I've repeated myself anywhere in this thread but what i want from you guys is information, and from those of you who are well experienced in this area...help! PM me if you wish, ask me for more information, i'll no doubt add more things i hate about them to this thread as the replies come (:p) and no doubt you wonderful people will tell me how to resolve that too (i hope) I just want to be rid of this feeling I've got that the iPads are going to make me want to leave IT altogether (i love my job, but i hate devices i can't control, i know i need to get out of this mindset though)
EDIT: holy moly that was longer than i was expecting. Have a read before bed if you want to sleep well! ha