When I put an E-mail address in a blackberry what does it look for in DNS to get it's connection settings?
I ask as I have 3 domains, if I set up a blackberry on DomainA or DomainB it works and connects. If I try DomainC nothing happens. Alas it is DomainC i need to use as the other two are being phased out. Now given that all three domains are pointing at the same server it's a tad anoying.
I think I have an idea what's wrong but I was wondering if anyone could explain how the blackberry gets it's info.
Cheers... i think.
I get the general idea. Alas it's actually on my public DNS of which I'm paying for a managed service so checking it is a pain. I have a feeling that they have set my new domain, domainC up to look at entires in my original domain rather than setting it up as a standalone domain which is a pain. My current guess is that there isn't a "mailserver.domainC" defined, the MX record for domainC is "mailserver.domainA" and the blackberry is looking for mailserver.domainC specifically.
That however is a MASSIVE guess.
Should tell you what you need to know
Server ip-to-primary-dns-of-hosting-provider (may be optional)