+ Post New Thread
Results 1 to 4 of 4
Netbooks, PDA and Phones Thread, BES Server - Device Sync Rate in Technical; Not sure what is going on here - and I'm no BES expert. I have a clients who's devices only ...
  1. #1

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,799
    Thank Post
    272
    Thanked 1,134 Times in 1,030 Posts
    Rep Power
    349

    BES Server - Device Sync Rate

    Not sure what is going on here - and I'm no BES expert.

    I have a clients who's devices only seem to sync every couple of hours - is there a way to set this to be sooner? They are using BES express 5.0

    Any advice much appreciated.

  2. #2

    twin--turbo's Avatar
    Join Date
    Jun 2012
    Location
    Carlisle
    Posts
    2,334
    Thank Post
    1
    Thanked 381 Times in 340 Posts
    Rep Power
    150
    If it's a vanilla install then it should be instant push. we have not really touched ours in 6-7 months.

    Rob

  3. #3

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,799
    Thank Post
    272
    Thanked 1,134 Times in 1,030 Posts
    Rep Power
    349
    Quote Originally Posted by twin--turbo View Post
    If it's a vanilla install then it should be instant push. we have not really touched ours in 6-7 months.

    Rob
    Thats what I thought but it appears not!

  4. #4

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,074
    Thank Post
    853
    Thanked 2,676 Times in 2,270 Posts
    Blog Entries
    9
    Rep Power
    769
    Ewyuck! BES - I still have nightmares.

    Anyway, have you checked your firewalls, BES needs a constantly active connection to the central BES servers which then talk to the phone companies servers before hitting the devices. If this link is messing then you'll end up with issues like this.

    Try something like this:
    Test Your SRP Connection -CodeIdol

    You'll find the bbsrptest.exe utility in the following directory within the BlackBerry Enterprise Server installation:
    C:\Program Files\Research In Motion\BlackBerry Enterprise Server\UtilityTo run the tool, bring up a command prompt and cd to the directory. Run the utility by typing bbsrptest from the command prompt without any options. If your SRP connection test is successful, you'll receive output similar to the following:

    NetworkAccessNode is srp.na.blackberry.net. Attempting to connect to srp.na.blackberry.net (206.51.26.33), port 3101 Sending test packet Waiting for response Receiving response Checking response Successful
    Because you can configure more than one BES per server and each BES can be configured to point to a different SRP node on RIM's network, you'll get the previous output for each BES you've set up on your machine.
    After that log in to the BES config website and after only a few terabytes of RAM usage you should be able to check the logs for both the server and the devices on the server side and see if there is anything in there.

SHARE:
+ Post New Thread

Similar Threads

  1. servers not syncing time with PDC
    By RabbieBurns in forum Windows Server 2008 R2
    Replies: 7
    Last Post: 21st April 2012, 09:00 AM
  2. DC Servers not Sync'ing
    By Nick_Parker in forum Windows Server 2008
    Replies: 6
    Last Post: 19th May 2009, 04:42 PM
  3. What server spec should i be looking for?
    By tosca925 in forum Thin Client and Virtual Machines
    Replies: 13
    Last Post: 19th March 2007, 08:29 AM
  4. Replies: 2
    Last Post: 7th June 2006, 10:59 PM
  5. Best way / method to sync time between servers.
    By mac_shinobi in forum Wireless Networks
    Replies: 10
    Last Post: 27th September 2005, 01:40 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •