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Netbooks, PDA and Phones Thread, Polycom IP 500 Soundstation - configuring with Ictalk sip phone system - please help in Technical; Hi there, I am really struggling to get a Polycom IP Soundstation 500 up and running with our IC Talk, ...
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    Polycom IP 500 Soundstation - configuring with Ictalk sip phone system - please help

    Hi there,

    I am really struggling to get a Polycom IP Soundstation 500 up and running with our IC Talk, asterik based, phone system.

    We have had a lot of problems getting analogue conference phones configured and working correctly on our system so we decided to take the plunge on a digital conference phone. We went with the IP 500 after reading that it is compatible with most SIP phone systems.

    As you can imagine, I am struggling to get it configured on our system. I have managed to get into the web based control panel after getting it setup to pick up an IP from DHCP. Here's the settings I have configured so far:

    Servers >
    Outbound proxy >
    Address: IP of phone system
    Port: 5060
    Transport: udp only

    Server 1 >
    Address: IP of phone system
    Port: 5060
    Transport: udp only
    Expires: 60
    Register: 1
    Retry Timeout: 0
    Retry Maximum count: 0
    Line Seize Timeout: 30

    In Line i have set the following up >
    Display Name: extension number
    Address: Ext number
    Auth user id: password for account on phone system
    Label: ext number

    Server 1 >
    Address: IP of phone system
    Port: 5060
    Transport: udp only

    When I try and ring the extension all I am able to get is an engaged tone as the phone hasn't properly connected upto the phone system.

    All I have been able to do with the phone system is to make a call to the first extension on the system by dialing the phone switch IP from the phone.

    Any tips gratefully received!

    Thanks

  2. #2

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    The phone is actually a Soundstation IP 5000 if it makes any difference not the 500

    Thanks

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