andy (23rd June 2008)
Does anyone on the CLEO network use the blackberry enterprise software with exchange?
andy (23rd June 2008)
What a fantastic question - was just thinking about asking the same!! (sorry not any help for you!)
You shouldn't have to much of a problem with this software connectivity wise as it uses all outgoing ports and does not require mapping any inbound ports. This should make it a lot easier to get CLEO to open up the necessary lines of communication as it is less of a security risk than mapping inbound ports.
Last edited by browolf; 23rd June 2008 at 03:41 PM.
3101 TCP Outbound
3101 TCP Inbound
BES server IP
got the port opened. That bit works great!
SMTs decided not to pay vodafone £900 odd quid to set it up, so I've done it myself, but it doesnt work properly and they wont give us any support (unsurprisingly). The whole enterprise software seems like a complete bodge. It's got mad preinstall requirements. I've obviously gone wrong somewhere along the line but I havent got time to spend weeks on it, and they want it before the end of term (Its a trial) so they're gonna have to pony up for V to come and do it. The software is free to use for up to 10 users I think.
but you need to be on a blackberry mobile service.
What's not working correctly, maybe I can help.
I've done a lot of BES installs.
A few points to remember...
You need to make sure the VF contract has a Blackberry Enterprise Service (BES) addon and not Blackberry Internet Service (BIS). I would ask VF to resend the service books.
If you device is/was on BIS and now its on BES, I recommend you wipe the device and then create a new user in the BES admin console.
Last edited by uk101man; 11th July 2008 at 09:46 AM.
there's something up with the BB server agent 1 (will not restart errors)
MAPI doesnt work
I added a few users to bes but they were stuck on initializing. so i deleted them and now they're stuck in some purge limbo
re:mapi i'm not quite sure how upto date exchange 2003 is, what SPs its got on. I had the server manager on, cant remember if I added SPs or not now. but mapi didnt work.
MAPI should only be a problem with Exchange 2007 as 2003 has all of those components installed by default. The biggest things are the permissions in AD and exchange, they all have to be manually set through the AD console and give stupid errors when they are slightly wrong.
Another thing to note is that Domain Admins cannot have BES accounts as it opens up security holes. If it is stuck in initializing it sounds like a communications error between BES and the devices. How did you join them to the BES server? Using the desktop cable and software or wireless? I found cable much more relyable.
You are right about BES/BPS being a horrible beast to install, it seems to have almost no automation during the install and requires you to do half an hour worth of stuff beforehand to get it going. I also have no idea why they decided it would be a good idea to do the whole thing in rubbish slow java.
We don't have blackberries - but we do have similar - what foxed me was that users can't be in the Print Operators group and send from their phones - flippin microsoft!
omg GOT IT WORKING!!!!
reinstalled the blackberry server whilst logged on with the bes account
figured out I needed to phone Vodaphone to activate the blackberry service on the sim card we'd got out of a different contract phone (they didnt send us a sim card)
it's well quick. a msg sent to me gets to blackberry as fast as it shows up in my outlook!
yep, when it works, it works well.
but that server software is pretty shocking.....
i've got a question, im searching for an answer for....
I dont have the BB to hand as the deputy has taken it to try out.
she wants to be able to see the head's shared calender on it as well as her own. is that possible?
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