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Netbooks, PDA and Phones Thread, iPad enrolment problem in Technical; Having a bit of trouble with the iPads over here. We are using profile manager as our mdm and have ...
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    Shadow_Walker's Avatar
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    iPad enrolment problem

    Having a bit of trouble with the iPads over here.

    We are using profile manager as our mdm and have created the enrolment profile, which i have then put into profile manager. When i go to install it onto the device through apple Configurator i get the error messages profile installation Failed and connection to the server could not be established. However if i go onto the iPad and enrol from there by going to the server address it works fine and have no problem.

    Anyone have any ideas why?

    Thanks

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    SovietRussia's Avatar
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    I never actually got this to work, you have to manually on the devices enroll them. The enrollment profile never damm works from configurator (in my experience)

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    Quote Originally Posted by Shadow_Walker View Post
    Having a bit of trouble with the iPads over here.

    We are using profile manager as our mdm and have created the enrolment profile, which i have then put into profile manager. When i go to install it onto the device through apple Configurator i get the error messages profile installation Failed and connection to the server could not be established. However if i go onto the iPad and enrol from there by going to the server address it works fine and have no problem.


    Anyone have any ideas why?

    Thanks
    If you're importing profiles from ones created in Profile Manager with either a self signed or CA Cert not in Apple's default trust chain then you have to also install the trust Profile which you can download from Profile Manager's web interface.

    The iPad will need to be connected to the WiFi network before you install the enrolment profile but I imagine you already know this

    iOS 7: List of available trusted root certificates

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    Quote Originally Posted by Brimstone View Post
    If you're importing profiles from ones created in Profile Manager with either a self signed or CA Cert not in Apple's default trust chain then you have to also install the trust Profile which you can download from Profile Manager's web interface.

    The iPad will need to be connected to the WiFi network before you install the enrolment profile but I imagine you already know this

    iOS 7: List of available trusted root certificates
    Yes i have done the trust certificate also.

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    Quote Originally Posted by Shadow_Walker View Post
    Yes i have done the trust certificate also.

    And these have been imported into configurator as well?

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    Yes I have

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    Shadow_Walker's Avatar
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    The error code when looked up relates to this

    error -23001 ipBadCnfgErr: The manually set address is configured improperly.

    But after that i have no idea.

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    Quote Originally Posted by Shadow_Walker View Post
    The error code when looked up relates to this

    error -23001 ipBadCnfgErr: The manually set address is configured improperly.

    But after that i have no idea.
    This is an IP Address/Mac OS X Event error, I would double check that your Profile Manager Server has all necessary services configured correctly eg. APNS, I would also not configure wifi using Profile Manager, set this using Configurator. I've linked a guide below from a well respected OS X Server guru

    Using Profile Manager 3 In Mavericks Server | Krypted

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    Quote Originally Posted by Brimstone View Post
    This is an IP Address/Mac OS X Event error, I would double check that your Profile Manager Server has all necessary services configured correctly eg. APNS, I would also not configure wifi using Profile Manager, set this using Configurator. I've linked a guide below from a well respected OS X Server guru

    Using Profile Manager 3 In Mavericks Server | Krypted
    I set wifi up in apple Configurator anyway.

    Thanks for the article will look over it tomorrow
    Last edited by Shadow_Walker; 3rd September 2014 at 07:57 PM.

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    Still getting the same error message after reading the article.

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    *bump*



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