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Netbooks, PDA and Phones Thread, "Username and password don't match" Google Play on Hudl in Technical; New Hudl, won't let me add a Google Play account (at home, not work). I have set up a Google ...
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    Andie's Avatar
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    "Username and password don't match" Google Play on Hudl

    New Hudl, won't let me add a Google Play account (at home, not work).

    I have set up a Google Account on my desktop PC, so I could set all the privacy settings using the bigger screen to follow the instructions. Not set up 2 stage verification.

    I can log in to the Google account on the hudl using chrome, but Google Play keeps coming up with Username and password don't match, and directs me to account recovery. The link from account recovery won't work in Chrome on the Hudl, even with copy and paste. If I do it on the computer, Google Play still refuses to work on the hudl.

    I can get to Google Play through Chrome to browse for apps, but then I can't install anything.

    Checked out the forums on the web generally, and lots of folk having this issue on various android devices, but none of the solutions offered seem to work for them or me!

    Edugeekers, please work your magic! I'm being driven nuts by this.

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    Andie's Avatar
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    Anyone? I think it is to do with the adding an existing account to the Hudl that is failing. The Account details are fine, as I can log in on a PC. I just can't get the Hudl to accept the account and without that it is pretty useless. I think it runs on Android 4.2.

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    Just out of interest does your username@ have any capital letters. I had an odd issue with Google keep which gave me the same issue. It turned out I had used a capital letter for the user login details. I needed to change Tsmith@ to tsmith@.

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    Have you installed the latest Hudl update (v1.3.1)?

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    Andie's Avatar
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    Quote Originally Posted by edutech4schools View Post
    Just out of interest does your username@ have any capital letters. I had an odd issue with Google keep which gave me the same issue. It turned out I had used a capital letter for the user login details. I needed to change Tsmith@ to tsmith@.
    No, all lower case. But there are numbers in it...

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    Numbers should be fine.

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    Andie's Avatar
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    Quote Originally Posted by Arthur View Post
    Have you installed the latest Hudl update (v1.3.1)?
    Yes, I've only had it a few days anyway and it ran updates on setup. I checked build against your link and it is up to date.

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