We have just purchased 6 ipad minis, I've set up VPP and the meraki dashboard, all good so far.
When I grant a user (ipad) to use VPP, an invitation is sent and they are then directed to the appstore.
They log in but are then asked to enter payment details. Why is that if I've already set up payment details for VPP?
I really don't understand! Can someone who has been through this process please help.
Apologies if my question is confusing, I'm confused!
We're having problems with this setup too. Meraki is configured, owner set up, device enrolled, VPP online and purchase of a test app made:
But when I try to view the licensed apps in Meraki so I can assign it to an owner/user, it firstly shows no licenses and then when forced to sync just shows this, which can't be clicked on:
Tried it in multiple browsers in case that was it. Bought the test app last night. Confused now... :/
Thank you Brimstone,
But it still asks me for billing info. I'v opened a case with Apple and will post back if i get anywhere.
One of Apple's suggestions was to add the billing info then delete it. Which maybe ok on a few devices but if you are managing class sets etc not really pratical.
Yes Ephelyon, i have exactly that issue too. if I get to the bottom of that one, I'll post back.
Just trying to sort out the apple id and billing first
Yes that's fine for me too.
You need to sign up IDs through iTunes.
1. Open up iTunes on a PC/laptop or App Store on an iPad. Sign out any Apple ID.
2. Search and select a free app. Click install.
3. When prompted for an Apple ID, click create new and complete the necessary gubbins. When you get to the payment section, it will have 'none' selected.
4. Complete the rest of the sign up and then verify the email that is dispatched on completion.
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