Netbooks, PDA and Phones Thread, iPad Lockdown in Technical; Hi there
I work for a school and we currently have iPads that we are managing with Apple Configurator, it ...
17th October 2013, 11:11 AM #1
- Rep Power
I work for a school and we currently have iPads that we are managing with Apple Configurator, it works well and everything and is a dream. Just one slight issue, the lovely kids have figured out that they can wipe the iPads from the settings, so they are taking great delight in doing this to get out off work. What I am wondering is if there is anyone to set a password on the settings app so as they can't access it, or anyway to block certain settings from being available, I have looked through Apple Configurator and so far no luck, hope someone has come across this and worked out a solution.
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17th October 2013, 11:22 AM #2
We have the same problem here, I can't find a way to block access to the iPad's settings. At the minute I lock them down so only Safari can be used, it works well but is a huge waste of an iPad.
We recently trialed a Learnpad tablet, works really well and has a lot more options when it comes to locking down. Going to buy a class set now and give them a proper whirl!
17th October 2013, 11:51 AM #3
Try under general / security with authentication ?
17th October 2013, 12:35 PM #4
From Lightspeed's website:
"Are students able to remove the Lightspeed profile?
The answer to this requires a little bit of explanation. When you enroll in MDM your device will receive two profiles. One is the enrollment profile and it is considered the parent profile. The second is the device profile and it is the child. This child profiles can be protected, however, the parent profiles cannot. This is an Apple restriction. Unfortunately, when a parent profile is removed all associated child profiles are removed regardless of their security settings. So the end result is yes, a student can remove the profile. This is true of all MDM solutions for iOS. Our unique management structure allows us to quickly notify the correct person when this happens. If a student removes the profile, then the classroom teacher can be notified and with a simple URL they can re-enroll the student device immediately."
I have seen similar on other vendors' websites - it does seem to be an Apple restriction. The best you can do is have a notification system that lets you know if the profile is removed. Obviously once the profile is removed, all of the restrictions are lifted. Only other thought is that it might have changed in iOS 7 - I haven't played with that yet.
17th October 2013, 12:42 PM #5
You cannot lock down the settings menu, you can not stop them from wiping the devices.
It comes down to a classroom control issue, if you press that button you will be in detention etc
17th October 2013, 01:02 PM #6
agree We recently trialed a Learnpad tablet, works really well and has a lot more options when it comes to locking down. Going to buy a class set now and give them a proper whirl!
17th October 2013, 01:30 PM #7
I think you can pin code it cant you?
Although I am slightly worried as I asked our Apple Seller specifically about hiding away the Settings to prevent changes - and he said that they could do that.
They are being installed Monday so will let you know if I've been fobbed off or how to do it!
17th October 2013, 04:41 PM #8
You can pin code it, once they enter the pin code though they can then change it.
18th October 2013, 05:58 PM #9
- Rep Power
I had a bit of play with my kit's settings over time and came this current working set. I don't have many problems with this as this negates requiring a dedicated Mobile Device Management system [other than Apple Configurator or Apple Profile Management in OSX Server], if your school's IT budget won't stretch to it.
So you could try this, before pursuing other means.
You can set both the Passcode Lock and Restriction Lock, but set the 'passcode lock requirement after sleep timeframe' [sorry ] to 4 hours instead of immediately.
Then you have an iPad that only requests a passcode after it has been asleep for more than four hours - during its recharge cycle, in ITs charging trolley or cupboard overnight. As you get in early the next morning, you wake up the lab trolley, punch in the passcode lock for each iPad[I know, just another thing to add to the daily chores - ahem...] and the iPads are ready to use.
During the day, the iPad remains accessible [as during lesson time no iPad is ever going to sleep for 4 hours], except for the restrictions you have set, and the reset / wipe iPad option is locked out.
This I've tested in both iOS6 and iOS7. iOS7 goes one step further during the 'reset and wipe iPad' function, of requesting the AppleID of the main user who set the device up - that would be your school IT directors AppleID account [you *have* set up one of these, haven't you??? ]
To set up:
Settings > General > Passcode Lock > Turn Passcode On and enter PIN twice [8 digits or more]
Settings > General > Passcode Lock > Require Passcode > change whatever set to "After 4 hours"
Settings > General > Passcode Lock > Simple Passcode > Off
Settings > General > Passcode Lock > Erase Data > Off
Settings > General > Restrictions > Turn Restrictions On and enter PIN twice [4 digits]
Go through your restrictions set, no doubt you'll have your own policy, but I'm assuming the following [change as you see fit]:
installing apps: Off
deleting apps: Off
Ratings for: United Kingdom
Music & Podcasts Explicit: Off
Films rated: 12 [or whatever keystage your school teaches upto]
TV Programs: Caution
Books rated explicit: Off
Apps rated: 12+ [or whatever keystage your school teaches upto]
In-App purchases: Off
Require Password for Purchases: Immediately
I'll leave this upto you
Find my Friends: Off
Volume Limit: On
Multiplayer Games: Off
Adding Friends: Off
Return to the Main screen.
You will now find that in:
Settings > General > Reset
The only setting that won't require a passcode will be Reset Home Screen Layout, which is no big deal as students are always rejigging the apps order of layout screens to suit them.
And the reason why 8 digits or more for a general passcode lock? Because the little darlings will expect you to have entered a short PIN [if at all]. Doubling up with a different PIN for the restriction lock keeps things tight.
22nd October 2013, 03:28 PM #10
Just an update as promised - they cannot hide the settings like they said and are just saying to reimage if students mess them up
22nd October 2013, 04:58 PM #11
- Rep Power
"Muppets". I think your service provider needs to join you for a shadowing session before they recommend anything else.
Last edited by Oddbod; 22nd October 2013 at 04:59 PM.
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