+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 27
Netbooks, PDA and Phones Thread, Airwatch and Silent App Install in Technical; Hi All, We are in the early stages of testing Airwatch MDM with iOS. Our devices (iPads) have been upgraded ...
  1. #1

    Join Date
    Jun 2008
    Location
    London
    Posts
    62
    Thank Post
    26
    Thanked 4 Times in 4 Posts
    Rep Power
    0

    Airwatch and Silent App Install

    Hi All,

    We are in the early stages of testing Airwatch MDM with iOS. Our devices (iPads) have been upgraded to iOS 7.0.

    This is the issue - we can't find a way to install free Apps silently, i.e without having to enter the central Apple ID password.

    Is this even possible?

    Help very gratefully received.

    Cheers!

  2. #2
    fairm010's Avatar
    Join Date
    Jun 2010
    Location
    C:/Windows/System32/
    Posts
    1,243
    Thank Post
    48
    Thanked 161 Times in 142 Posts
    Rep Power
    48
    As far as I am aware this is not possible, its a security measure put in place by Apple.

    The only way we have got Apps to install silently was using Apple Configurator on our iMac.

    Matt

  3. Thanks to fairm010 from:

    Stuarte (1st October 2013)

  4. #3

    Join Date
    Jun 2008
    Location
    London
    Posts
    62
    Thank Post
    26
    Thanked 4 Times in 4 Posts
    Rep Power
    0
    Turns out this is indeed the case. Thanks for your reply, Matt.

  5. #4
    Mmorris's Avatar
    Join Date
    Oct 2012
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I read that with iOS7 you can silent install and upgrade Managed ipad apps. Airwatch said this is possible but i can only get the ones that are in my itunes account to silent install. All others are prompting for a itunes account?

  6. #5
    SovietRussia's Avatar
    Join Date
    Mar 2013
    Location
    Powys, Wales
    Posts
    662
    Thank Post
    72
    Thanked 151 Times in 117 Posts
    Rep Power
    48
    Quote Originally Posted by Stuarte View Post
    Hi All,

    We are in the early stages of testing Airwatch MDM with iOS. Our devices (iPads) have been upgraded to iOS 7.0.

    This is the issue - we can't find a way to install free Apps silently, i.e without having to enter the central Apple ID password.

    Is this even possible?

    Help very gratefully received.

    Cheers!
    iOS 7 brings this feature, you could do this previously on iOS 6 with a Mac Server running Profile Manager. But with iOS 7, you can push any app silently from a "Secured" location (The device needs to be remotely managed by the server sending the request)

  7. #6

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    513
    Thank Post
    126
    Thanked 18 Times in 18 Posts
    Rep Power
    11
    Quote Originally Posted by SovietRussia View Post
    iOS 7 brings this feature, you could do this previously on iOS 6 with a Mac Server running Profile Manager. But with iOS 7, you can push any app silently from a "Secured" location (The device needs to be remotely managed by the server sending the request)
    Do you know how to actually set this up or have a guide any where? We have IOS 7 and OSX server 3 but i can't get them to silently install i have to login to the server via safari then the apps will deploy :S

  8. #7

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,196
    Thank Post
    404
    Thanked 627 Times in 573 Posts
    Rep Power
    182
    I'm struggling too on getting apps to silently install, on iOS7.

  9. #8

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    513
    Thank Post
    126
    Thanked 18 Times in 18 Posts
    Rep Power
    11
    Quote Originally Posted by Edu-IT View Post
    I'm struggling too on getting apps to silently install, on iOS7.
    Glad it's not just me. We can do the silent installs but only if we log in via safari to macserver.local/mydevices. Which basically defeats the object :P

  10. #9
    Mmorris's Avatar
    Join Date
    Oct 2012
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I have been dealing with this for a few weeks! I get it working and then it stops working. I have airwatch and if its managed under apple configurator you are supposed to be able to silent install apps. It works on some devices and then I get a few that wont work on! Airwatch support has not been much help they just keep saying it works on there environment! Anyone else with airwatch trying to do this? How are you getting it to work?

  11. #10

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,196
    Thank Post
    404
    Thanked 627 Times in 573 Posts
    Rep Power
    182
    Quote Originally Posted by Mmorris View Post
    I have been dealing with this for a few weeks! I get it working and then it stops working. I have airwatch and if its managed under apple configurator you are supposed to be able to silent install apps. It works on some devices and then I get a few that wont work on! Airwatch support has not been much help they just keep saying it works on there environment! Anyone else with airwatch trying to do this? How are you getting it to work?
    I think it's a problem across the board, not just with that provider. Have you tried to re-supervise your devices? I've just given that a go to see if it offers any improvement as it was suggested by a few people.

  12. #11

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,196
    Thank Post
    404
    Thanked 627 Times in 573 Posts
    Rep Power
    182
    So I have tested two different MDM products with a supervised iOS device and both keep prompting for the password to install apps. So if you push 15 apps, it wants the password 15 times. Has anyone got this to work or is it an Apple issue? Starting to drive me mad.

  13. #12
    lmgtfy's Avatar
    Join Date
    Feb 2010
    Posts
    258
    Thank Post
    41
    Thanked 26 Times in 22 Posts
    Rep Power
    43
    Quote Originally Posted by Edu-IT View Post
    So I have tested two different MDM products with a supervised iOS device and both keep prompting for the password to install apps. So if you push 15 apps, it wants the password 15 times. Has anyone got this to work or is it an Apple issue? Starting to drive me mad.

    Can confirm this is the same with the setup we have here which is latest IOS7, latest Apple configurator using Meraki MDM. Although I have found information about IOS7 having this new feature (silent install) I can't find any information about how to implement it being MDM info or Apple info.

  14. #13

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,196
    Thank Post
    404
    Thanked 627 Times in 573 Posts
    Rep Power
    182
    Quote Originally Posted by chrisrowlands View Post
    Can confirm this is the same with the setup we have here which is latest IOS7, latest Apple configurator using Meraki MDM. Although I have found information about IOS7 having this new feature (silent install) I can't find any information about how to implement it being MDM info or Apple info.
    That is one I was trying with. I've come to the conclusion that it just doesn't work. I've spent a good few hours trying to figure and testing various combinations but nothing has any affect. So it's just broken!

  15. #14
    lmgtfy's Avatar
    Join Date
    Feb 2010
    Posts
    258
    Thank Post
    41
    Thanked 26 Times in 22 Posts
    Rep Power
    43
    Quote Originally Posted by Edu-IT View Post
    That is one I was trying with. I've come to the conclusion that it just doesn't work. I've spent a good few hours trying to figure and testing various combinations but nothing has any affect. So it's just broken!
    Yes I have tried a number of things too, got so angry I had a little rant on another thread Shared iPads using Apple Configurator 1.4 iOS7 Shortcomings LOL

  16. #15

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    513
    Thank Post
    126
    Thanked 18 Times in 18 Posts
    Rep Power
    11
    I think i have it. Seems to be working on my test iPad.

    1. Supervise the iPad (If it was already supervised, update Apple Configurator to the latest version on OSX mavericks and plug it in and click refresh)
    2. Remove the current management profiles off the iPad.
    3. go to macserver.local/mydevices (What ever your mac server is called and /mydevices)
    4. Log in as the admin and install the enrolment profile.
    5. Install the trust profile. (on the second tab)
    6. Log out of the safari browser.
    7. Check on your OSX Server Profile Manager that it has picked up the iPad.
    8. Choose an app that you have uploaded to profile manager and add it to the device.
    9. Hit save and it should deploy without needing to login.

    Ensure you are also logged in on the iTunes account on the iPad in the settings. I also removed any profiles i had added using configurator and am just using profiles delivered via Profile Manager.

    Let me know if this works for anyone else. Going to try it on some more and i'll feedback.

  17. Thanks to tj2419 from:

    lmgtfy (31st October 2013)

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 16th May 2013, 11:20 PM
  2. CMIS and SQL 2008 install
    By sgavan in forum MIS Systems
    Replies: 2
    Last Post: 9th July 2009, 02:31 PM
  3. FreeNAS and Database Apps
    By richard_s in forum Wireless Networks
    Replies: 4
    Last Post: 20th February 2009, 04:24 PM
  4. Citrix Presentation Server and Published Apps
    By wesleyw in forum Thin Client and Virtual Machines
    Replies: 5
    Last Post: 10th November 2008, 12:34 PM
  5. Modules and Plugins not installed
    By harmless in forum EduGeek Joomla 1.5 Package
    Replies: 4
    Last Post: 13th May 2008, 08:04 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •