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Netbooks, PDA and Phones Thread, Meraki SM & iOS7 in Technical; Hi, We currently have 450 iPads on Meraki SM & all was working great until iOS 7 came along...some of ...
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    stevenkellett's Avatar
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    Meraki SM & iOS7

    Hi,

    We currently have 450 iPads on Meraki SM & all was working great until iOS 7 came along...some of our students have upgraded and some of them have lost the profiles applied (now they are unrestricted, iMessage, FaceTime) etc .. when we try and re-apply the profile it fails. Does anybody know when Meraki will be supporting iOS7? Anybody else got similar issues?

    Cheers.

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    localzuk's Avatar
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    It isn't working properly on my test iOS7 iPad.

    It had the profile still after update, but fails to comply with the rules.

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    You didn't get the multiple emails saying not to upgrade then¬

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    AngryTechnician's Avatar
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    Quote Originally Posted by jamesmay View Post
    You didn't get the multiple emails saying not to upgrade then¬
    I certainly didn't. Is it the supervised restrictions that are failing or the regular ones? I only used the regular ones at the moment and they seem to be working OK for us.

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    SovietRussia's Avatar
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    There is no word yet from Meraki yet on when iOS 7 will be fully supported

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    stevenkellett's Avatar
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    No email got sent to us. Meraki are currently in the process of testing iOS 7 stuff but don't know when it will become available. Unfortunately we cannot roll back to iOS6 as apple have stopped signing it I believe.

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    Email for iOS7 support came out this afternoon. All working on our devices now

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    Strange. We never actually had any problems with our iPads at all. We installed on the day of IOS7 Release and profiles were never wiped, permissions stayed the same etc. We also have an MDM called Lightspeed Systems as a trial on 2 or 3 of our iPads. These were also fine upon updating.

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    IOS7 support is in the pipeline. Once I have heard a definitive date I will post asap.

    EDIT: interestingly according to above its supported - although I have just been told it isn't from my guy at meraki - I will be having words

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    AngryTechnician's Avatar
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    Quote Originally Posted by jamesmay View Post
    Email for iOS7 support came out this afternoon. All working on our devices now
    Where do I sign up for these mysterious emails?

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    I'll keep an eye out on this post. I'm hoping some new MDM commands/features will be added soon i.e. locking down wallpapers! and applying more restrictions. One pain is kids setting an alarm for the middle of the next lesson, not sure this will be addressed though.

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    SovietRussia's Avatar
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    Quote Originally Posted by AliG View Post
    I'll keep an eye out on this post. I'm hoping some new MDM commands/features will be added soon i.e. locking down wallpapers! and applying more restrictions. One pain is kids setting an alarm for the middle of the next lesson, not sure this will be addressed though.
    Locking down wallpapers - yes please!

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    BSibert's Avatar
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    I want to get signed up for these mysterious e-mails too. If anyone finds out where to get them, let me know.
    I imaged a new cart of iPads yesterday for a new class starting next week. I didn't think about unchecking the upgrade OS, so I got IOS 7 on all 25 of them. Now my Meraki won't load.
    On a side note, I notice my older iPads all show in Ft.Wayne Indiana for some reason now on Meraki. We are in Oklahoma, and they were showing in the correct location before. I haven't figured out why yet. This is my first year to experiment with Meraki, at the suggestion of a colleague, and I'm not sure I want to keep trying at this point.

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    Marci's Avatar
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    Just to second, a plethora of devices here all upgraded to iOS7 fine and retained all Meraki profiles and restrictions etc. Some have also since been wiped and re-setup as a new device rather than upgraded... re-enrolled with Meraki, and again, worked fine (altho some of them took a few attempts to save the profiles - invalid profile errors, but just keep retrying and eventually it works).

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    Quote Originally Posted by glennda View Post
    IOS7 support is in the pipeline. Once I have heard a definitive date I will post asap.

    EDIT: interestingly according to above its supported - although I have just been told it isn't from my guy at meraki - I will be having words
    Any news on this Glennda?

    Meraki support told me last week that Apple haven't given them the API for iOS 7 yet, and there's no roadmap from Apple mentioning anything about new MDM features. Not sure which bucket he's had his head in for the last 6 months.

    Peter

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