Netbooks, PDA and Phones Thread, Vodafone Online - Problem logging in. in Technical; Just tried to view my Vodafone account today and it keeps trying to get me to complete a registration process. ...
24th September 2012, 11:44 AM #1
Vodafone Online - Problem logging in.
Just tried to view my Vodafone account today and it keeps trying to get me to complete a registration process. One I completed an age ago I might add. I'm a bit loath to click on 'Forgotten you password' button as I haven't forgotten it and it lets me log in. It does however want me to enter the number of the phone whose bill it is I'm checking to complete a registration process. I did this only to be greeted with a 'This number is already registered' message. If someone else here is a customer could you just check it's me and not their systems having an issue please by trying to logon and check your account.
I can't get access to any other services until this process is complete. Very annoying.
IDG Tech News
24th September 2012, 01:08 PM #2
I've just logged in fine (to check the date I can look at upgrading my Windows Phone).
Thanks to VeryPC_Tom_M from:
Dos_Box (24th September 2012)
24th September 2012, 01:20 PM #3
Thanks. I'll give it another go and see how I get on. If all else fails I can try resetting my password just in case it is older accounts I'm trying to access, although I have only 2 I can think of. One old one for mobile broadband, long since discontinued and my current one.
24th September 2012, 01:26 PM #4
Aha, done. Very bizarre. It now wanted my email address as username when it was letting me logon as my old 'simple' username. Perhaps I'd missed an 'upgrade your details' email.
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