SOLUS 2 query
I won't bore you with all the detail of why I'm asking this, but could anyone explain what the following error message would/could/might mean when trying to login to SOLUS 2 on our PX server:
"This version of SOLUS 2 deals only with Managed Sites. Please contact your support team for further advice and ask them if your school has an incorrect setting for 'Managed Site' in School Manager."
As I suspect it's something to do with the way the SIMS upgrades work with LA schools would it be too much to ask for someone to explain in simple terms how SOLUS works and how SIMS upgrades are distributed/authorised etc. Please don't underestimate my level of ignorance! I've been working with SIMS for around 4 years now, but have only very recently got involved in any way with upgrades/server side stuff and feel like I need things clarifying in my mind.
More info available on request!
It reads your DfE number from your SIMS database. Phone Capita (01234 832020) and check with them that your license\support\whatever is still active - we had an issue where some schools were deactivated due to a billing error.