SIMS export

We have recently acquired a school that used SIMS and they are trying to export their contacts for the pupils. SIMS CTF only exports 2 contacts per student which became quite a problem for the school as they had 4 contacts per student. On exporting the additional contacts separately the export file has a UPN on the end to match up the students. The UPN has exported wrongly. A pupils UPN is for example B909522005023 (from the ctf which is fine and it is recorded as this in SIMS, edited so wont validate) however in the contacts export it is A909522004004.(edited so wont validate)

Has anyone else had troubles with this issue or know how to fix SIMS to export the right contact information/upns?

Kind Regards

Jason

Why not just run a SIMS report for the contacts with the UPN.

Hi Matt,

That's what the school did, and the UPN's came out different in the report to those stored in SIMS.

Jason

Can you post the report?

For data protection reasons i'm afriad I cannot provide the report. The school we are dealing with has manually done it as SIMS didn't want to play nice with them.

Thanks for your time Matt.

Kind regards

Jason

This could be down to how the report has been created, as the contact could have multiple students in the school. Do the upns belong to siblings?

I meant the report def not the actual export

Quick one I boshed up works ok, I reckon they've selected the wrong field at a guess - Attachment 11797

Maybe they pulled in temporary ones, local, former UPN, something else altogether.

Ah right thanks for that Matt, ill get it across to the school. You may be right Vikpaw thanks for your time guys :)

I know this isn't going to help you, but the CTF specification should allow any number of Contacts, so as your getting this problem this is either a SIMS problem or the export is not being done correctly by the school

To SIMS users: Is this 'only two contacts' a standard feature when exporting a CTF file from SIMS

The reason I'm asking is that our contract with our current supplier will be ending soon, and changing to SIMS would be an option (as would Scholarpack), but if this 'two contacts' issue is standard for all CTF files, then that would be a big black mark against choosing SIMS

I haven't used CTF for a while, but there is no config i can see, only tick boxes to choose the data you want out, so i think it's just fixed in SIMS to only deal with 2.
Why is it such a black mark? I know it's a pain, but the import should be easy enough, as i would imagine, SIMS would help you with a transfer into their system, but helping pull in ALL the data you have.
With the export, yes it may be limited, but you can use a standard report if you do want to get all the details out.

Doesn't SIMS only export the contacts marked as main or something for CTF?

Maybe only those marked with priority 1 / 2, or more likely those with parental responsibility ticked.

Doubt it would be responsibility - as it's a field in the CTF ;)