IEP v3 not saving comments
I am the new IT tech at a school that is using IEP writer. The software seems quite old, and confusing, although I haven't seen much of it and had no training on it at all, but I think we have it setup correctly. One problem that is occurring is the REVIEW comments are not saving when the teacher (the only one that uses the software) enters them and saves. They enter comments, SAVE it and all appears ok. Then when they close the student file down and re-open it, all the comments are gone.
Is there a reason why it would do this?