I have never denied that there are faults with SIMS, as there will be with other software. I regularly state my opinon on these, but usually directly to Capita staff themselves. In general the issues are relatively minor when compared to the rest of the functionality.
The exception to this is new functionality. I offered some quite serious criticisms of the Alternative Curriculum software at the UAT meeting re. this new functionality yesterday. Capita would not be able to act on those before the Spring Release but. hopefully, a few enhancement requests for future upgrades will be created!
So Yes! I can agree with you. But if you had started the thread with 'SIMS is ......' (add your own expletive!) then I would have been collecting Red Squares again in no time! :)