Ah ... they are at the stage of 'fixing the bugs from the last patch ... that was to fix bugs in something else'.
Always nice to see that softwarte development never changes!
I usually hate CMIS upgrades, but i think that this time it is very much needed. So many problems were caused by the last upgrade that need fixing as a top priority, that there was no alternative. Let's just hope this one doesnt bring too many of it's own problems with it!
Iam currently praying this version doesnt make my life hell!, as the last did!!
Someone is testing it for us here. Most other reports are fixed but finance is only a little better.
I can't remember the URL for the download for the updated software. Can anyone remind me what it is?
Here we go again . . . . .
Currently taking bets on how long I'll spend on the phone to serco engineers after this update is applied. Last time we worked it out to be nearly 2 solid days of my time.
I think this is another upgrade to a deadline - it seems you cannot do your finance end of year without this upgrade so don't go thinking you have got lots of time to see how others get on - your Bursars / Finance officers are going to be breathing down your neck for this one!!
We are live it seems faster and slightly more stable with most issues resolved and havent had anything arise yet (keeps fingers crossed)
It usually takes us around 20 minutes to do an upgrade, there must be something seriously off with you install if its taking 3 hours, and that includes eportal.Quote:
Originally Posted by DaveP
Is that the database upgrade ?
What database server are you running it on ?
OK so the post might have been a little misleading. The 3 hours + quoted in the post included the upgrade, waiting on the phone when the upgrade didn't take properly, a re-install [carried out by Serco remotley] and recovering our customised settings put in by our timetable guy. The essence of the post was that this is supposed to be a simple upgrade, and on both occasions it has been protracted and difficult [even after Serco took over and did the work on our behalf]
They even had to upgrade our originally installed version because the one supplied was to old! How about that: Out of date on the first day. :lol:
BTW: The ugrade was not a database upgrade. just the latest version [To 18.104.22.168 from 2.8 something.... Including al of the component: Controller, Dataserver, ePortal, Document Storage,....
I did our upgrade yesterday and it took 2 hours, most of which was upgrading eportal. We have a split installation and the eportal machine always takes forever. The directory e:\Facility\eportal\facility\ePortal\jdk\jre\lib\z i contains many hundreds of small files, which I assume are locales for the Tomcat webserver. If the eportal upgrade didn't load these (IMO) unnecessary files, I think the time taken for the upgrade would be halved.
So far, it all seems OK, although there are reports that eportal doesn't allow the entry of pupil concerns. Has anyone heard of anything like this?
Hopefully will go some way to resolving some of the long list of issues wih 2.8.
I'd second that - I got the usual email with the download login - but there were just a few manuals and the DocStorage install??Quote:
Originally Posted by DaveP
Haven't had time to chase them - and waiting to see if it still causes problems...