Problem with attaching letters
I have been passed a weird issue by one of our Schools. Whenever they try to attach letters to students, it always fails if there are more than a couple of students selected. It also fails at random points, so for example in a batch of 20 students, it could fail at the first, the seventh, the eighteenth, etc.
The steps the user is taking are as follows:
Reports - Lesson Monitor - Letters - Print Letters. They select whichever group of students they need, then select the relevant letter. The letters then appear fine and can be printed as needed, but when it comes to attach the letters eventually the following error is received:
The process cannot access the file \\server\Home folders$\Staff\user\My SIMS Documents\user.name\temp basic concerns letter over attendance .csv because it is being used by another process.
When checking students afterwards, some letters are attaching but then it is failing and no more are being attached. It also doesn't matter which letter is trying to be attached, they all fall over in a batch operation.
Before I start digging too far (SIMS isn't really my strong point!), has anybody seen this before, or anything similar?
It also is not user specific, although it does only seem to effect users with a network home drive. I set up a standard account on a machine, and the letters seemed to attach fine. Wasn't an administrator so doesn't appear to be permissions related.
Any help on this is much appreciated!
Clents are Windows 7, servers are Windows Server 2008