Originally Posted by
vikpaw
my question is who do i blame when an upgrade doesn't work, or if something goes wrong meeting the DFe's changes to their reporting needs.
at the moment i can blame Capita, and point the finger, i can demand why they didn't fix it, i would say, i'm not paying you my licence / support fee, if you can't get this sorted....
but if i recommend MIS x (free, open source) then they might point the finger at me :eek:
EDIT 'they' being the management, not Capita, though i think they would also enjoy wagging their fingers at me and laughing.