SIMS 2010 Spring Release Withdrawn
Ooopsies, as my Girlfriends little one says.
*** SIMS 2010 Spring Release Withdrawn
An issue has been identified in the SIMS 2010 Spring Release which will cause the Quick Letter Template file on the SIMS workstation in the Program files\SIMS\SIMS .net directory to be overwritten with the Capita default template when the workstation update is applied. This is due to a problem in the SIMSApplicationSetup.exe although this issue will not occur if your Quick Letter Template files are stored under the \My Documents directory instead.
For those schools who have already taken the release and run SIMSApplicationSetup.exe, regrettably the personalised templates will either have to be recovered from a backup or re-created as these templates will have been overwritten.
We have therefore taken the decision to temporarily withdraw the SIMS 2010 Spring release to prevent this issue from affecting more users.
We have resolved the issue and a revised version of the SIMSApplicationSetup.exe is currently in test and we aim to release the SIMS 2010 Spring Release onto SOLUS by COB today – Wednesday 21st April. Customers who have not yet applied this release or have taken an ISO image should wait to apply this update.
Further details will be made available later today containing details on how to apply this fix.
We apologise for any inconvenience that this issue will cause. Please feel free to email me (Jonathan.firstname.lastname@example.org) or Steven Law (email@example.com) if you want to discuss this further