SIMS corrupt report template
Have tried supportnet and they say they've never been able to produce what I'm about to describe there, actually, might as well paste what I asked...
Has anyone else had the same problem ?
More a case of information than solution, I am aware of KB59311 which just says start again.
I have a (fairly trivial) report which when revisiting now gives the unable to load reportform.rtf error, it worked fine when last used. Nobody has changed the report, I can find the linked template document on the document server, which still has a modified date of when I created the report, i.e. Windows file system says it's the same file.
The only thing that has happened in between is that we have applied the latest update (Autumn 2009?). Is there any way that either the update could have damaged the file (no change in modified date though) or that the current version of SIMS.net is unable to decrypt whatever encryption was used on the document server file when created ?
(This is an aside to frequently losing reports when using "Save As" to create a public copy of a privately created report, despite saving at each stage SIMS loses track of the template - there really does need to be a global report manager tool in SIMS, changing private to public should be a trivial tweak in the database.)