FMS Issue (Fix works but only temporarily).
We have a workstation that was fine yesterday but today shows "Runtime Error at 217 at 000256AA" when runnig FMS when logged in as a nornal user. It works fine as administrator.
The solution KB73422 covers this and I've deleted the user profile (several times) and deleted all temp files. No joy on Fix1. Fix 2 works but only until the next time they try to use it. This user has PDF creator and a networked printer and switching the default printer to PDF allows FMS to be run. If they then switch to the usual default printer they can't print from FMS until they've gone into the print setup and selected the network printer. Also switching back makes the program fail next time.
As you can imagine this is a bit of a faff for the user concerned and I'm wondering if the solution fails because it's a networked printer. What I don't understand is why it worked yesterday and not today.
This is a Windows error referring to the user profile becoming corrupt. You can check this by logging on the Server as a different user with administrative privileges
To solve the error
1. delete the corrupt user profile and recreate it.
2. delete the contents in C:\ Windows\temp folder
If this is the administrator profile on the server, another profile can be created with admin rights.
Please change the default printer, and then log into FMS.
Once you can login successfully, you may then change the default printer back to what it was.