Lesson Monitor - Since December 08 Release
First post here.. so here goes.
Since the November Release (Dec 08) for updating SIMS in school from our LEA, we have had emence problems using Lesson Monitor under .NET.:mad:
Prior to this upgrade.. we are happily using Lesson Monitor with 60+ clients for registration 5 times a day. :)
The problem we have now is Lesson Monitor times out with an error of "The database query timed out : SIMS.Entities.DatabaseExceptionTimeout"" :mad:
This happens at random times across the whole site either when loading the register or when saving the register.
Before this upgrade we made no changes to infrastructure within the network and had no issues.
We have no problems or timeouts in SIMS, the problem only exists within Lesson Monitor v6.56
Under our LEA's advice, we have;
1. Doubled the the amount of RAM in the server.
2. Modified the connect.ini file with a timeoutcommand of 150000 secs - This i disagreed with as im sure this is only for connecting to the main SIMS.NET Gui, and we dont have an issue here.
3. We have relocated the SIMS server within our network and changed its connection from 100Mb to 1000MB with a new switch (HP Procurve 2510G)
4. Our LEA installed a patch from Capita that was suppose to deal with the problem, but made no ounce of difference.
Last contact from Capita, said they were working on better memory management for LM but it gave no time scale. :eek:
Our LEA are saying the problem is our network, but we have no issues anywhere else on the network. And SIMS itself is fine just not LM.
Anybody else have problems with timeouts in Lesson Monitor?
Or can suggest things for me to check?