Can't import timetable
On Friday (9th Jan) our timetabler tried to import a new version of the timetable and got an error message saying that the submission could not go ahead as it would result in the deletion of lesson marks. We tried a few ways to find these errant marks with no success. When we restricted the date range of the new time table we found that we could import from the following Monday until the 19th of April. We could also import OK from 21st April to end of term. So it would seem that the problem lies on the 20th. I have searched high and low for lessons marks on this day with no luck (there are 5 B marks for AM/PM sessions). The only other thing that I have done recently is rotate some staff but I can't see how this can be the culprit.
Any ideas - please?
We had this problem and the November update fixed it. Maybe worth giving Capita a call and seeing if they have a patch as it seemed to be a known issue when I spoke to them.