SIMS edit pupils' details crashing SIMS.net
In August we installed a new server and, with SIMS Support help on-site, moved the SQL database and SIMS over to it. Before moving we did the Aug update.
Later one of our admin people noticed that when trying to edit the Father's details of a pupil (but OK with Mother's details) SIMS crashed. See attached screenshot. She could still enter a Father's details from scratch.
Eventually realised that crashing was the rule for most users, and that only one user COULD edit Father's details. A user wih many more permisson groups.
Worked With Capita Support but they were unable to reproduce the fault. Once they found that we had one custom permisions group they were unable to provide further answers.
By giving one of the admin users ALL the Group Permissions that the successful user had, then stripping them out one at a time, I found that we can now only do this particular type of edit with "Fees Manager" in permissions.
Anyone had an experience like this? No users had to have this permissions group to edit before the Aug Update/move.:confused:
edit pupils crash and Thanks
@ Vikpaw - Thanks for the info, but where is the Thanks button?:confused:
But your message has reminded me......
Capita may yet have a fix. was slated for Nov update but missed the cut-off date.
Nov 30 2008
The fix has passed testing and is awaiting authorisation. This means it should go out in the December release baring any major complications. "
@ PhilNeal - Probably more thanks to you, But I'll wait for the December update that the fix was due in before confirming