SIM May Upgrade Issues!!!
Just applied our May upgrade this evening, this is my first SIMS upgrade becasue we've only just started to migrate from CMIS and already several errors. Has anybody come across these:
1: When doing the dbUpgrade part of the upgrade it crashed out with the following error:
System.UnauthorizedAccessException: Access to the path "S:\SIMS\Setups\3.99.501 to 3.99.502 Upgrade.zip" is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String str)
at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite)
at SOLUS.LocalPackage.copyDatabaseUpgradeFilesToSIMSS etupsFolder()
at SOLUS.LocalPackage.applyPackage(String& errorMessage, SecurityModeEnum securityMode)
at SOLUS.SOLUSWizard.applyAllPackages(Boolean ask)
at SOLUS.SOLUSWizard.validateStep(Panel& nextPanel)
2: Moving on...... I decided to run the upgrade again, got to the part where is install the Document Server update and it crashed with a different error:
Failed to upgrade using: SIMSDocumentServerInstaller 1.566.11.0 to 1.566.12.0 Upgrade.EXE
Now when I run SIMS I get "A critical error has occured in the homepage and it is shutting down" and I don't get anything on the homepage.
And just for good measure, now when I try to view staff or student data for example it crashes again
Fault Code: 3418-2889-9000
Procedure or Function 'dm_pix_cache_populate_710' expects parameter '@user_id', which was not supplied.
There is nothing on SupportNet about that (that I can find)