Marks disappearing after being saved? Next steps?
Once again, I return to EduGeek only when I have a problem (although I talk to a lot of you on Twitter, anyway) but where else would I go??
Anyway, we've had a few reports from staff that they're entering marks into their marksheets in SIMS and saving them (as you would) but then when they go back to them, the marks have disappeared. I've sent a message out to them asking if they've encountered this problem and, so far, had only 7 back.
You could assume that maybe they weren't saving properly but some are fairly competant and I would imagine they would be doing it right.
At the moment, I don't have any firm proof that this is happening. No one has come with a printout from SIMS showing marks saved and then marks not there. I can't exactly ask people to print out everything they do until there's a problem and I can't recreate it as it's a very random thing.
So, what now? Just wait and see? Is it an issue other people have had? What can be my next steps?