I take it you haven't had the joy of tendering yet then @vikpaw. Asking for quotes isn't proper tendering. Proper tendering is expensive. You have a run a project over a number of months, engage with a wide range of your users and the marketplace. You have any idea how much it actually costs to fill a room of office staff, let alone headteachers! And this is just to demo'ing the solution, you've then got other checks that occur like vetting the company to ensure they aren't funded by crime or likely to go under, security assessment to ensure your data isn't going to end up on pastebin like Tesco customer data has. Then you've got the whole validation of the sales pitches - are their costings correct, can they actual migrate within 2 days, is the user interface so user friendly people can just pick it up or are you going to need loads of training. And, at the end of all this all you've got is a list of recommendation - the end users like these solutions and they aren't full of holes. You'll still find people aren't happy with your recommendations and you haven't even agreed to implement\buy anything!! So I can see how both parties aren't happy with the tender process!