I've fixed my "reason 2" error - Sims.naff

Hi all - Have just fixed my login reason 2 error.

Changed 3 things (well 4 to include longer timeout but not needed for most)

1 - hosts file - entered the DNS and IP for the Sims server
(Hosts located with no extension on the client PC. C:\Windows\System32\drivers\etc )

2 - Entered the IP for the sims server in connect.ini instead of the DNS entry.

3 - Made sure client was using the correct shortcut procedure - not just pulsar or simsload but the full correct shortcut ("C:\Program Files\SIMS\SIMS .net\SIMSLoad.exe" "C:\Program Files\SIMS\SIMS .net\Pulsar.exe) Needs to read this exactly. My client didn't have this right either.

4 - I added the timeout to the connect.ini file on local client. Only as I'm running Sims across a VPN and it needed a little help!

Have mine running a treat as we speak! Will be testing on a further machine in the morning but I'm quite hopeful this is the solution for me!

Thanks all

Was the client not resolving the hostname?

Hi,

I have the reason 2 error when using a VPN. Can you advice me what the connect.ini file should read? Also what is Hosts and what should I do with it?

Thank you in advance for your help.

Desi

I am getting this error on one workstation and its doing my nut in! Just tried your suggestions michael_mc and no luck :(

Butuz

I was getting a reason 2 error on one laptop. It had Norton Security on it. When this was removed the error disappeared.

I solve the issue in the end (with no help from Capita). I changed the connection string so the actual IP address of the server was included and it worked.

Desi - I would like to follow up your comment to find out exactly when you placed a call and how long you were kept waiting.