Hosted SLG Login issues
Are there people out there using Capita's Hosted SLG and finding that a large number of the parents have issues logging in?
Esentially I am wondering if there is something inherantly flawed with the system where by it constantly loses login information or if there is basically a user error issue whereby people fail to read the instructions regarding password complexity or setting up security questions.
Dont think its flawed but the login names were unnessisarily complicated from what I remember which gave our parents problems.
We moved to TASC insight a long time ago now and its a million times better and easier to use than SLG.
We have had loads of issues with parents logons and it user error mainly . zag is right the usernames and passwords are complicated which causes the problem.
I would love to move to TASC but we still have some years left on the expensive Gayeway.