Deleting an SEN status
Some help required, please, as we haven't had a successful response from either our LA or Capita themselves, yet.
Our data manager entered an SEN status under a pupil's details in error and had it changed to another status. However, this change is now in the Overview of the pupil's SEN record. I understand that it will keep these as a history of SEN status but this was a mistake and needs to be deleted. The Delete... button and the Open... button next to this SEN status is greyed out for our data manager and also for me so there's no way we can delete it. Anyone know why?
Think this is likely to be a deliberate ploy to prevent changing a student's history. This could have legal as well as educational consequences. Suspect the only way to rectify this mistake is for one of their developers to delve into sql and alter the actual records in the database!!! Best of luck with that one!!!
I thought as much. Thanks, anyway.
The open and delete button work for things you create in the overview using the New button.
If there needs to be a status in there and you just put the wrong one in, change it to the correct one in section three and put the start date to the same as the date that appears in the overview. You should get a warning then it will overwrite it.
If you need nothing to show, then it's harder, but you could use a status of N for No Need, or 0 for Provision no longer needed. It's not ideal, but at least shows the correct thing. I think those codes should exist, but we have customised ours so you'd have to check what you have available in the lookup.