We have our SIMS server installed in a VM which is hosted on SSDs, connected to the storage server via 10GbE and has 16 cores of E5-2690 and 16GB RAM available to it. Doing a full database backup using BackupAssist takes a matter of seconds. Utilisation doesn't go much past 5% at its peak - so I'd guess that this isn't the issue that Capita have been working to resolve.
However, it still runs slow on clients.
How can we get this thing sped up? I shouldn't be receiving comments such as "reports are running slowly!" at all.
It even runs slower than I'd like for me - I'm running an i7 930 and 6GB RAM. Our finance officer, who made the comment above, is running a brand new i5 with 8GB RAM, and both of us are connected via 1Gbps.
So, what can we do?