Issues with creating username and password in SIMS
I don't know if someone can help but I seem to have a problem creating new passwords for new members of staff. I created a new user in system manager and it generated a password but when they log in they get an invalid username and password error. I tried to reset people's passwords as well and when I log in with the new password I get the invalid username or/and password error message.
Also I notice that sometimes SIMs when adding a new user would crop an error message saying I do not have permission to create a new user and cannot save the user. But then afterwards I notice the user gets added despite the error message.
Does anyone have any suggestions as to how to resolve the problem?