LosOjos, you are not alone! I can't find resource number 20246 anywhere on Support Net. I've often had trouble finding things that others seem to find easily, but I thought it was just me being dense (it probably was!)
However, I could download the Discover CD image from the link Vikpaw posted.
This is a complete JOKE capita.
I've been complaining about these hidden links for Discover for the last 3 releases.
SORT IT OUT!!!!!
Argghhhh rant over.
It's being sorted out as we rant. The all new, singing, dancing Support .Net2 is being created right now and will be in alpha testing by the end of next week.
I wonder if it's something to do with having LA support and expecting the LA to release the links to you if they wish.
It might explain why there are two versions of the release notification, one with links and one without.
I just checked and i can't see that resource number in the list if i search directly, in all categories or by clicking on sims releases on the right hand side, it only shows up if i search by resource number. The links appear to work though.
We have Capita Direct support, but only since October 2012 when we became an academy. Until then we were LA supported.
After reading about 30 pages of PDF notes just to work out how to upgrade it....
For instructions on performing an upgrade to Discover, please refer to the
SIMS Discover 2012 Autumn Release Notes."
EDIT: its supportnet ID 20244
Just run the update of the server and then the client. Simple as that.
Sticking my head into the fire :flame:
Wouldn't it be easier to do it via SOLUS3?
That seems easier.
Supportnet Home Page - Support - SOLUS - SOLUS Updates - SOLUS3.4.118 Release Note - Pg3 of the release notes (Not the ISO but a zip file ;) )
As I see it, Global Search and Site Search are the same thing.
To find the download link, you have to first find the 'News Item' that mentions the product, open up the news item, then look for the link.
I want Discover, but came here first :)
By the way - is this the latest version of Discover? I though there was a new version due by now?